WEBINAR: Beyond Troubleshooting: Network Observability Boons, Challenges, & Successes     Watch Now

What Are Observability Gaps?

Observability Gaps Are Blind Spots in Your Business

More and more of the same data can't solve your observability challenges. That’s because MELT data alone isn’t enough to see what’s really in motion across your networks, clouds, and hybrid environments, often duplicating insights without really solving it.

NETSCOUT Smart Data delivers real-time packet-level visibility into actual service experiences, so you can align IT performance with business outcomes and go from reacting to resolving—before customers are affected.

Observability costs are increasing

20%

annually for some enterprises

– Gartner

Analysts estimate

30%

of observability data is duplicate

– IDC Market Perspective

How Does NETSCOUT Enrich Observability?

Smarter Data. Unified Visibility. Clearer Decisions.

NETSCOUT Smart Data sees what other observability data misses. Our real-time, packet-level visibility provides the essential data your observability, network, and security teams need to detect, diagnose, and act before users or customers are impacted.

Break down silos in observability

NETSCOUT Smart Data—unique real-time metadata—unifies fragmented data across clouds, networks, and teams into a single actionable view that gives you:

  • Deep grid modernization with unified IT/OT visibility
  • Streamline manufacturing process and keep the line running
  • Proactively identify and fix issues before they affect the production line and user experience
  • Keep IT and operations aligned and reliable across architectures
  • Align multiple teams in remote branches around service assurance metrics

Make network decisions with confidence

By detecting and resolving service degradations using real-time, deep operational clarity—not just logs or traces— NETSCOUT Smart Data helps you:

  • Enable real-time response and threat mitigation during attacks
  • Reduce the downtime of life-critical systems and ensure services remain uninterrupted
  • Assure service continuity during data center transformation
  • Act in real-time on incidents impacting e-commerce availability

Secure and protect what matters



  • Ensure optimized streaming and Internet quality for millions of customers
  • Maintain secure and available services during infrastructure changes
  • Maintain service availability during cyber threats
  • Reduce false positives from logs so you can do more with less

Seamlessly integrates with your existing observability practice:

Want to Start Reducing Observability Gaps Today?

Get the Insights it Takes.

WEBINAR

Beyond Troubleshooting: Network Observability Boons, Challenges, & Successes

Presenters:

Jim Frey
Principal Analyst, Enterprise Strategy Group

Jason Chaffee
AVP Global Strategic Alliances

View

WEBINAR

How Observability Improves IT Operations

Presenters:

Jim Frey
Principal Analyst, Enterprise Strategy Group

Jason Chaffee
AVP Global Strategic Alliances

View

EBOOK

Enriched Observability: Essential Data to Enhance Observability and AIOps to Achieve Better Outcomes

Created by:

Jim Frey
Principal Analyst, Enterprise Strategy Group

Download Now

How Does NETSCOUT Enhance Key Observability Use Cases?

Deeper Visibility for Data-Driven Decision-Making

Better business outcomes begin with smarter data. No matter how vast and complex your network is, NETSCOUT solutions fill the observability gaps others can’t, delivering the next-level insight and control you’ve been looking for.

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AIOps

Fuel your AIOps platforms with more powerful data and AI-ready telemetry.

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Remote Site Observability

Extend your observability and manage critical remote locations at the edge of your business.

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Communications Service Providers

Simplify CSP network complexity and improve customer experience anywhere on your hybrid network.

Our Platform

Visibility Without Borders®: Clarity Starts Here.

Five core solutions comprise our Visibility Without Borders platform. It unites performance, security, and availability to unlock insight at unequaled scale – from every data packet in your network to the broadest view of global internet traffic – so you can address business-critical challenges with unprecedented speed and power.

Anywhere: Performance Management, Carrier Service Assurance, Al Insights, DDoS Protection, Network Security

WEBINAR: Beyond Troubleshooting: Network Observability Boons, Challenges, & Successes     Watch Now

Is Netscout Considered an Observability Leader in the Industry?

Trusted. Proven. Relied On.

“NETSCOUT continues to demonstrate leadership in the network observability space with its nGeniusONE platform, delivering deep protocol-level intelligence and real-time visibility across hybrid and multicloud environments. Its differentiated approach anchored in high-fidelity Smart Data, AI/ML-driven analytics, and integrated synthetic testing empowers IT operations teams to proactively detect, diagnose, and resolve performance issues before they disrupt user experience.”

– Harsha K., Senior Analyst, QKS Group

NETSCOUT named a leader in network observability

NETSCOUT named a Strong Value for network operations

Let's Have a Conversation

Talk to a NETSCOUT expert to start unlocking next-level observability clarity and confidence.

What Makes NETSCOUT Different From Other Observability Providers?

Unmatched Depth and Accuracy. For Unparalleled Visibility.

NETSCOUT differentiates itself through its combination of deep packet inspection technology, unique Smart Data capabilities, and scalable architecture that delivers comprehensive and actionable insights across complex, hybrid environments. Typical observability providers have limited or no DPI at scale, examine only metrics, logs, and traces, and offer siloed visibility versus ecosystem-side coverage.

How does NETSCOUT Smart Data take my observability stack further, and what’s the value of seeing data from on-prem to public cloud, private cloud, data center, and remote sites?

NETSCOUT’s Smart Data uses deep packet inspection to bridge visibility across diverse, interconnected IT environments where legacy log- and metric-based solutions fall short in providing context, uniformity, and scale. By democratizing packet-level intelligence, teams gain seamless, borderless insight—ensuring all services and applications are monitored with the same fidelity regardless of location or platform.

What types of businesses rely on NETSCOUT Smart Data to enhance observability?

Businesses in a wide range of sectors—including service providers, large enterprises, financial services, healthcare, government, and retail—rely on NETSCOUT Smart Data to enhance observability across their critical digital infrastructure. In government and public sector, for example, NETSCOUT ensures that mission-critical applications, citizen services, and cyber defense across federal, state, and municipal infrastructures stay up and running. Retailers, meanwhile, depend on NETSCOUT for seamless omnichannel experiences, uptime, and real-time monitoring of point-of-sale and online platforms.

How does NETSCOUT Smart Data enhance observability to support remote and hybrid work?

With remote and hybrid workforces increasingly standard, maintaining high-quality digital experiences is critical for employee satisfaction and operational efficiency. NETSCOUT Smart Data enhances observability to support remote and hybrid work by providing end-to-end, real-time visibility into remote site network and application performance, enabling IT teams to quickly detect, troubleshoot, and resolve issues that impact remote employees’ digital experiences. By analyzing packet-level data in real time, IT can identify root causes of bottlenecks, latency, or outages at remote locations before they affect productivity.

What are the differentiators that set NETSCOUT Smart Data apart in enhancing observability to support security use cases?

NETSCOUT Smart Data sets itself apart in enhancing observability to support security use cases through several unique differentiators centered on the quality, scale, and depth of the data it produces from network traffic. These include deep packet inspection at scale, Adaptive Service Intelligence (ASI), broad ecosystem coverage and borderless visibility, the ability to feed security analytics platforms with clean, curated, enriched data, and a unified platform that allows for collaboration across NetOps and SecOps from a common data source and interface.